Consider bringing your own kitchen supplies if self-catering, as the available items might be limited and not up to standard.

Bring your own cleaning supplies for added peace of mind. some areas could use a thorough cleaning.

The outdoor activities like trampoline and crazy golf offer decent entertainment for the kids, allowing for a bit of fun amidst the chaos. The beach is a short walk away, making it easy to enjoy some seaside time with family.

Upon arrival, the check-in process took over two hours, which felt disorganized and frustrating. The accommodations were outdated and cleanliness was a huge issue. filthy chairs and a smelly bathroom did not provide a welcoming atmosphere. The entertainment felt stuck in the past, lacking modern appeal, and the furniture inside the showbar was in dire need of a thorough cleaning. the place could really use a facelift and general maintenance to improve the experience.

Had a blast with my friends at the holiday park! The indoor pool and garden provided perfect relaxation after a day out. We loved the nearby beautiful beach and explored local food spots too. Ideal for a budget getaway with great activities for all ages.

We faced a frustrating check-in delay, which took forever and left us hungry. Communication could definitely improve when things go wrong.

the location is fantastic, just a short walk to the town centre. the kids really enjoyed the entertaining shows available. plus, the staff, especially Ellie, were very helpful during our stay. it was clean, so we appreciated that.

strongly recommend

Had a great time! The entertainment was amazing and the kids loved the arcade activities. The club chalet was clean, but it's due for a revamp. I would definitely return!

Fun, Fun, Fun!

The whole family loved our time here! The kids had a blast with the many playing areas and the entertaining shows—so much to keep them busy! Plus, the staff went out of their way to ensure we felt welcome and cared for, making our stay so special.

Do recommend ❤️😊

The indoor pool was perfect for the kids and the play park kept them entertained for hours. The room could've used a quick sweep, but overall it was a fun getaway for the family! 😊

mediocre stay but excellent staff

The staff truly impressed me with their helpfulness. They went above and beyond, even providing us with keys to another room when our shower didn’t work.

The overall experience felt somewhat unbalanced.

The staff were very accommodating and friendly throughout our stay.

The pool was closed for safety reasons, which disappointed the kids.

Do recommend for a brief visit

Clean space, friendly staff, the indoor swimming pool was a nice addition that I didn’t get to experience, but I appreciated the convenience of the free wi-fi and the location being just 36 km from the nearest airport.

Everything was spot on.

I thoroughly enjoyed the approachable layout of Pontins, Prestatyn Sands Holiday Park, which made it easy for seniors like myself to navigate. The warm, inviting atmosphere in the dining area was quite charming and added to our pleasant experience.

More seating options in common areas would be helpful.

The facilities were great for families, with plenty to keep the kids entertained. The pool was a big hit with them, and being just a short walk to the beach made our stay even better. The chalet had everything we needed for our large group.

My kids wished there were more activities for teenagers. The entertainment felt outdated and could definitely use a refresh.

I recently had a great stay at Pontins, Prestatyn with my family. The indoor pool provided fantastic fun while the beach was just a short walk away. We enjoyed the lively atmosphere, although the room could benefit from a deeper clean.

The chalet was basic but clean, making it suitable for a short family getaway. Enjoyed the lively entertainment options and the proximity to the beach. the accommodations could use some updating and there was noticeable litter around the park.